Delivery & Shipping Policy

How we deliver your orders across Egypt

At NewGen Store we make sure your order reaches you as fast and safely as possible, anywhere in Egypt.

1–5

Delivery Time

Delivery Policy

Your order is delivered within 1 to 5 business days from the moment it is confirmed, depending on your area.

Main cities and governorate capitals usually receive orders faster — remote areas may take up to the full 5 days.

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Orders are processed every day of the week, except Friday.

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Orders placed before 8:00 PM are processed on the same day.

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Orders placed after 8:00 PM are processed on the following working day.

₹

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Shipping fees are calculated at checkout based on your delivery area.
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Any shipping and cash-on-delivery (COD) collection fees, where applicable, are paid by the customer.
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Free shipping may be available on selected products and special offers. Otherwise, the fee shown at checkout applies.

If you have any questions about your delivery, our support team is ready to help you.